How Customers Use Loyalty Points Instore Choose Delivery or Shop as normal Enter the order as normal aswell Click 'Next' to go to the payment screen When on the payment screen you will see 'Redeem Points' Click 'Redeem Points' so it goes blue Ask the customer to present the QR code once they have created a voucher Scan the QR code using the barcode scanner and it will deduct the voucher amount The voucher will then show the customers app as expired