How to Add/Change the Confirmation Emails

On inTouch first go to ‘Management’

Then ‘Occasional Menu’

Click on 'Internet Options'

Go to 'Confirmation'

Once in the Confirmation tab you will see multiple boxes

There are 4 Confirmation Emails that you will mainly need: Accept Delivery, Accept Collection, Rejection & Order for Later

Delivery Example

Thank you for ordering from [SHOP NAME]. Your order is now being processed.

Your order should be delivered approximately within the hour

If there are any issues, please contact us on [SHOP NUMBER].

Collection Example

Thank you for ordering from [SHOP NAME]. Your order is now being processed.

Your order should be collected approximately within 15 minutes

If there are any issues, please contact us on [SHOP NUMBER].

Rejection Example

Sorry for the inconvenience, but your order has been declined.

Please call [SHOP NAME] on [SHOP NUMBER] for further details.

Order for Later Example

Thank you for ordering from [SHOP NAME].

Your order will be processed shortly. If there are any issues, please contact us on [SHOP NUMBER].