The "last number dialled" button The "last number dialled" button can be made to appear on the delivery section if an option in chosen. If the option is set to "Local" or "Network" when you press the Delivery Button beneath the Main Menu button will be a button that says "Last Number Dialled". If the option is set to none this button won't be there. To set the option if you go into Management Then options Then the Setup section and 2 at the bottom right and the Caller ID section at the top right there is an option that says Caller ID file. On the drop down there are choices are "None", "Network" and "Local". A file is created in the WINCI  DATA folder called CID.TMP that is a small file that contains the last number called. None means the file isn't there so the button doesn't appear Network Means it looks on the server for the file Local means it looks in c:\winci\data for the file