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130 total results found

The program is using /X for the default printer, but the default printer keeps changing

Windows Fixes

If you set up a batch file containing the line. RUNDLL32 PRINTUI.DLL,PrintUIEntry /y /n receipt ...

Existing Customers using a Different Telephone Number

Order Screen

Mobile phones are now so widespread that it will not be long before you take a call from an exist...

Connecting to a network printer on Windows 11 and getting Error 0x00000709

Windows Fixes

in Regedit add or change [HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows NT\Printers\RPC...

Repeating a Customer’s Last Order

Order Screen

Whenever inTouch recognises the incoming telephone number of an existing customer, or you search ...

Cooking Instructions

Order Screen

If customers make special requests about the preparation of food that they are ordering from you,...

Pizza Fractions – Halves, Thirds & Quarters

Order Screen

Some stores are happy to allow customers to order fractions of pizzas and some stores actively di...

Adding or Removing Pizza Toppings

Order Screen

Whenever you select a pizza by touching the description and size buttons on the Order screen, a T...

Customers not Identified by Telephone Number

Order Screen

As you have seen, when inTouch is connected to a telephone line with Caller ID enabled, it provid...

Amending Customer Details from the Order screen

Order Screen

You can amend a customer’s details at anytime by touching the area where the customer’s name and ...

Adding a New Customer without using a Postcode

Order Screen

Sadly, not all customers know their postcodes. If you are speaking to a customer who does not kno...

Half Pizza charges

Your Menu

If you press a pizza and a size a half button appears and you can specify the 2nd half to be anot...

Adding a New Customer before taking an Order

Order Screen

Having described a straightforward order to an existing customer, we will now look at some of the...

Taking an order from an Existing Customer

Order Screen

First of all, we will describe the process of taking a simple order (as many transactions will be...

Stock Makeup

Stock

You can say what dishes are made up of and how much of each ingredient is in a dish. First to se...

GoTAPI setup

Caller ID

This is a program used to get the caller ID information for VOIP phone systems. Before setup. Ma...

Resetting a TSP100LAN

Supporting Printers

If you are have problems with a star TSP100 LANs IP address the following procedure can sometimes...

Tablet Mode

Tablets

If you want to connect tablet to the system as terminal it is best to do it in tablet mode rather...

Text files in the audit folder

Text files in the audit folder

In the audit folder there are some files that can help with troubleshooting problems. Both will ...

Changing the Quantity of an item

Order Screen

If you are in an order you can change the quantity of an item. While in an order on the right is...

Removing Food Items from the Order Screen

Order Screen

As before, when you are taking an order from a customer the last food item that you selected is a...