Recently Updated Pages
Processing Refunds within InTouch
The option to allow refund first needs to be enabled to do this, you go into management > Occasio...
How to Export Customer Email Addresses
First you will need to check that the file type is set to SENDGRID On inTouch first go to ‘Manag...
Test Mode
You can use Test Mode to train staff. The order you enter won't be added to the days takings. To...
The "last number dialled" button
The "last number dialled" button can be made to appear on the delivery section if an option in ch...
Selling Prompts
When you select this option from the Occasional Menu, the screen shown below will appear. This s...
Collect screen
The Collect button on the Main Menu allows you to complete a takeaway or pickup order that was pl...
Take Away Payment Screen
As with a delivery order, the payment screen allows you to make changes to the payment method, th...
Take Away Order Screen
There is no difference between the way that food is selected on screen for a take away order and ...
New or Existing Customers ordering Take Aways
If you have the time, you can ask a customer in the store if they would like to be added to the c...
Take Away Orders
When you touch the Take Away button on the Main Menu, the program moves directly to the Order scr...
Status Review
If you receive a telephone call from a customer who currently has an order in progress, inTouch w...
Making Alterations to Assigned Orders
As we have just described, when you touch the Payment By Driver button on the Main Menu, a screen...
Taking Payment from a Driver
The Payment By Driver button represents the third and final stage of the delivery order process. ...
Other Functions on the Assign to Driver Screen
If a customer calls back to say that they want to pay by cheque instead of cash, for example, you...
Assigning a Delivery Order to a Driver
The Assign To Driver button represents the second stage of the delivery order process. You have t...
Creating Staff, Cooking Instructions, Reasons, Expenses Buttons
The operation of the four screens accessed from these buttons is identical. When you touch Cookin...
Finishing an Order
Touch the button shown below at anytime on the payments screen to abandon this order. inTouch ask...
Editing an order
If , before finalising the order, you touch the Edit Order button, inTouch takes you back to the ...
Assigning an Assistant to the Order
The program can be set up to ask automatically for the name of the server at the beginning (or en...
Repeating a Customer’s Last Order
Whenever inTouch recognises the incoming telephone number of an existing customer, or you search ...