Order Screen

First of all, we will describe the process of taking a simple order (as many transactions will be...

Having described a straightforward order to an existing customer, we will now look at some of the...

Sadly, not all customers know their postcodes. If you are speaking to a customer who does not kno...

Mobile phones are now so widespread that it will not be long before you take a call from an exist...

You can amend a customer’s details at anytime by touching the area where the customer’s name and ...

As you have seen, when inTouch is connected to a telephone line with Caller ID enabled, it provid...

Whenever you select a pizza by touching the description and size buttons on the Order screen, a T...

Some stores are happy to allow customers to order fractions of pizzas and some stores actively di...

If customers make special requests about the preparation of food that they are ordering from you,...

Whenever inTouch recognises the incoming telephone number of an existing customer, or you search ...

If you are in an order you can change the quantity of an item. While in an order on the right is...

As before, when you are taking an order from a customer the last food item that you selected is a...

Whilst you are still taking an order from a customer, you can make some changes to the food items...

As you move up the order and highlight different food items, you will notice that when a pizza is...

In the middle of an order you can pause it and then resume the order where you were up to. This ...

If you have created any Meal Deals in the program, as described in Management > Occasional Menu >...

When you have typed in all the food items ordered by the customer, touch the Next >>> button in t...

When you take an order for delivery, inTouch will assume that the customer is paying in cash unle...

When you take an order for delivery, inTouch will assume that the customer is paying the driver w...

inTouch allows you to set up a standard delivery time in Management > Occasional Menu > Options >...

inTouch can be set up to provide automatic meal deals and discounts in Management > Occasional Me...

The program can be set up to ask automatically for the name of the server at the beginning (or en...

If , before finalising the order, you touch the Edit Order button, inTouch takes you back to the ...

Touch the button shown below at anytime on the payments screen to abandon this order. inTouch ask...

The Assign To Driver button represents the second stage of the delivery order process. You have t...

If a customer calls back to say that they want to pay by cheque instead of cash, for example, you...

The Payment By Driver button represents the third and final stage of the delivery order process. ...

As we have just described, when you touch the Payment By Driver button on the Main Menu, a screen...

If you receive a telephone call from a customer who currently has an order in progress, inTouch w...

You may find that inTouch gives you an on-screen prompt at the beginning of each order, for examp...

When you touch the Take Away button on the Main Menu, the program moves directly to the Order scr...

If you have the time, you can ask a customer in the store if they would like to be added to the c...

There is no difference between the way that food is selected on screen for a take away order and ...

As with a delivery order, the payment screen allows you to make changes to the payment method, th...

The Collect button on the Main Menu allows you to complete a takeaway or pickup order that was pl...